We listen first
Tell us who is travelling, where and when. We shape the service around the group rather than forcing the group into a fixed route.
Service profile
A unique meet, greet and full assistance service.
What makes us different from the other people movers? It comes down to how our drivers are trained, how our vehicles are built, and how easy we are to reach.
Our drivers
Trained in‑house, well beyond the minimum
Our drivers have undergone additional “in house” training to increase their understanding, knowledge and the skills required to effectively cater for your special needs — for example, passengers with disabilities.
They are also trained to respond to our customers’ queries, suggestions or concerns in a friendly and helpful manner. It is a small difference that changes the whole trip.
- Additional in‑house disability awareness training
- Confident, courteous handling of passenger questions
- Hands‑on assistance with boarding and luggage
Our vehicles
Clean, modern and genuinely accessible
In addition to our clean and safe modern air‑conditioned buses fitted with seat belts, their low‑floor design gives hassle‑free access to wheelchairs, following the strict requirements of the Federal Disability Discrimination Act 1992.
- Air‑conditioned cabins, seat belts fitted throughout
- Low‑floor entry for hassle‑free wheelchair access
- Compliant with the Disability Discrimination Act 1992
- Maintained in JETM’s own purpose‑built workshop
How we work
Built around your needs, not our timetable
We will endeavour to understand customer needs and develop services to better meet those needs.
You get your own driver
Your assigned driver handles the run and knows the plan — so there is no re‑explaining your requirements each time.
Direct access, always
In case of last‑minute changes or an emergency you have direct access to that driver. Peace of mind, and a duty of care a step ahead of the competition.
the best solution to your needs
Have a group that needs moving?
From 5 to 30 passengers, with full assistance included as standard.